FAQs
Where do I find pricing and availability for the part I am looking for? How can I tell if a part is RoHS compliant?
A product price has changed on arrow.com since last week, can you honor the same price as before?
Can I order less than the MOQ stated on arrow.com?
Can you verify that the quantity available on arrow.com is actually in stock?
What does it mean if the part is backordered?
Can I get technical assistance on the parts?
I need to confirm the part’s date code
Where does this part ship from?
How do I request a Certificate of Conformance?
What is your return policy?
Do I have to be registered on the website to place my order?
Is there a minimum amount I have to spend to place an order?
What payment types do you accept?
Can I choose my payment method when placing an order online?
How do I request a line of credit?
Do you accept payments on purchase orders sent in directly?
Why was I charged sales tax on my order when I should be tax exempt?
Will I receive a tracking number for my order?
Will I receive an e-mail confirmation of my order?
Can I cancel an order once it has been submitted?
How do I request an account statement?
How can I contact the sales team?
How do I get a quote?
How do I find my order History?
How much does shipping cost?
Can you ship to my country?
When should I not use my own shipping account?
Who do I speak with about carrier fees/customs duties and taxes?
